SD Card Recognition Failed
- After inserting an SD card, check if the capacity of the SD card will be in "Setting -- SD card". If it prompts "No SD card", it means recognition has failed.
Cloud storage unsubscribe/replacement issue
- If the camera has purchased cloud storage services and subsequently experiences a camera malfunction, it is necessary to apply for a refund of the cloud storage fee.
- If you want to transfer the cloud storage package to a new camera, please contact customer service.