Q & A

I can't play videos on the Netflix app or Hulu.

YouTube TV, Apple TV, Amazon Prime Video, Netflix, Disney+, Hulu, and others, along
with DIRECTV (AT&T), a leading American program content distributor, EchoStar
(IPTV satellite TV), and CableLabs (cable TV operator) Association, restrict direct
projection from movie projection due to HDCP copyright regulations.

The indicator light is off when plugged into the power supply.

1) Check if the power cord is connected correctly.
2) Check if the power socket is working properly.

The projector does not turn on after pressing the power button on the remote control.
1) Make sure the projector power indicator is on.
2) Check if the remote control takes charge normally.
3) Ensure that the remote control is within the effective range.

Content is projected without sound.
1) Check if the projected content is HDCP protected. Try changing the content.
2) Check if the HDMI input cable is connected correctly.
3) Check if the volume is muted or adjusted to the minimum.
4) Turn off the Dolby sound effects of the input device.

The projector will shut off automatically after turning on for a while.
1) Check if there is a barrier around the ventilation.
2) Check if there are big voltage fluctuations.
3) Check the overheating protection system

No devices are found when connected to hard drives or flash drives.
1) Re-plug the device.
2) Check if the device works normally

I can't watch the movies.
1) Check if the video format is correct.
2) Check if the video file is corrupted.
3) Check if the device works normally.

The projector is not compatible with your Bluetooth Speaker.
The projector may be incompatible with the Bluetooth Speaker of some versions.