If you would like to setup through camera, especially when you're not available to scan the QR code on the tag, you may follow the Instruction below:
How to connect through camera scanning
1.Add Device
2.Select WiFi
3.Connect to the WiFi
4.Click to View the QR Code
5.Scan the QR Code
If the problem still persists, please feel free to contact us.
Email:cs@dragontouch.com
Phone Support: (888) 811-1140(US)
Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)