Warranty Policy – DRAGONTOUCH

What warranty covers?

We have a one-year manufacture warranty automatically to offer a replacement/refund service for customers since the purchasing date.

And the warranty period will extend to 24 months if customers have registered the warranty on our website after receiving the item.

During the warranty period, if the original manufacture of the material or workmanship of the product is deemed to be defective, Dragon Touch will replace the product at no charge with the same or comparable product. Products and parts replaced under this warranty become the property of Dragon Touch and are not returned to you. If products and/or parts require service after the warranty period expires, you must pay all labor and parts charges. Warranty coverage terminates if you sell or otherwise transfer the product.

What does the warranty not cover?

· Products without sufficient proof of purchase

· Lost or stolen products

· Items that have expired their warranty period

· Non-quality-related issues (after 30 days of purchase)

· Repairs through 3rd parties

· Damage from outside sources

· Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, operating devices improperly)

· Purchases from unauthorized resellers

* Dragon Touch’s limited warranty is restricted to the country of purchase. The limited warranty is void on items taken outside the country they were originally bought in or shipped to directly from an authorized online purchase.

What warranty covers?

What does the warranty not cover?

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