What warranty covers?
We have a one-year manufacturer warranty automatically to offer a replacement/refund service for customers since the purchase date.
The warranty period will extend to 24 months if customers have registered the warranty on our website after receiving the item.
You can register the extended warranty via this page: https://dragontouch.com/pages/warranty
During the warranty period, if the original manufacturer of the material or workmanship of the product is deemed to be defective, Dragon Touch will replace the product at no charge with the same or comparable product. Products and parts replaced under this warranty become the property of Dragon Touch and are not returned to you. If products and/or parts require service after the warranty period expires, you must pay all labor and parts charges. Warranty coverage terminates if you sell or otherwise transfer the product.
What does the warranty not cover?
· Products without sufficient proof of purchase
· Lost or stolen products
· Items that have expired their warranty period
· Non-quality-related issues (after 30 days of purchase)
· Repairs through 3rd parties
· Damage from outside sources
· Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, and operating devices improperly)
· Purchases from unauthorized resellers
Comments
1 comment
I want to return and get another on this staff not. Even turn on
Please sign in to leave a comment.