To ensure a smooth setup and optimal user experience with your Digital Calendar Frame, please review the following compatibility guidelines regarding the eCalendar App and the frame's operating system.
📌 Key Guidelines
eCalendar App Supported Platforms
Supported Devices: The eCalendar App is currently designed exclusively for iOS / Android smartphones and iPad / tablets.
Unsupported Platforms: The app is NOT compatible with computers (PC / Mac), and there is currently no web-based (browser) portal available for login. Please search and download the eCalendar App via your mobile device's app store.
Calendar Frame System & Application Ecosystem
Dedicated App Sync: The Digital Calendar Frame runs on a customized closed-loop system designed strictly to sync with the official eCalendar App.
App Installation Limits: The calendar frame does NOT support importing, downloading, or installing any external third-party applications or software.
📞 Contact Customer Support
If you have any questions regarding compatibility or app features, please feel free to reach out to our team:
Support Email: cs@dragontouch.com
Phone Support (US): (888) 811-1140
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
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