Why photos sent via Email were not received on the frame?
- Go to the "User management " page to check if the email account has been bound successfully or not.
- There is no need to fill in any email subject when sending the photos(After the binding)
- Re-connect the 2.4G WiFi, as there may be a network delay.
- Restart the frame
- Check if the file type are ".jpg"".jpeg"
- Check if the frame internal storage is full
What should I do if I can't bind email/There is an error when binding email?
- Make sure the frame has been bound to the Ourphoto APP to activate the frame ID
- Make sure the email subject(bd+frame ID) and the "frame email address" were entered correctly
- Re-connect the 2.4G WiFi, turn on the "Accept new users request" setting and accept the new binding request.
- Try another Gmail account or the email app
And there is the email binding instruction video for your reference.
https://drive.google.com/file/d/1aIRDlsZgs69Y_sczRGtlBAu8qRKKWfvE/view?usp=sharing
Comments
5 comments
Nothing worked -- i tried over and over to reset to factory status, it does not give me the a reset status. This is a bad tablet -- i have done it in the past. If I could talk with someone we might get somewhere. Kathleen kellinger 724-462-7787 -- a person who speaks clear English.
i need a new charger lost the one I had . aandrmcclure@hotmail.com
How do I order a new charger?
I need to order a new charger for my dragon touch digital frame model 10 how do I do that?
evett101@yahoo.com
What kind of charger does it take and can you send me a picture of it
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