Guides
- How to turn off the time bar at the bottom of the photo frame
- How to Delete a User Account in the Ourphoto app
- How to Edit an Account in the Ourphoto App
- How to Send Photos From Smartphone to Ourphoto Frame
- How to Switch Between Albums in the Vphoto App
- How to Create a User Account in the Vphoto App
Troubleshooting
- Troubleshooting Motion Sensor Sensitivity Issues
- Troubleshooting Common Errors During Photo Frame App Binding and Activation
- What to do if frame shows "Unknown" Weather or Inaccurate Weather Data
- Troubleshooting for Sleep Mode Issues
- What should I do if my fram has Black Screen/Lines on Screen/Half Screen Abnormal/Half Screen Abnormal/Black Spots / Discoloration
- What should I do if I can't click the send button when sending photos on the OurPhoto app? (Android phone)
FAQ's
- Email Problems
- Digital Photo Frames: Features, Models, and Power Specifications
- Can I share an image from a third party platform to a frame?
- Can I change the name of a video on the Frame?
- How to Adjust Sleep Mode——Vphoto and Ourphoto
- Can I play pictures or videos from external storage?