What to do if frame shows "Unknown" Weather or Inaccurate Weather Data

If your photo frame's weather widget is not working correctly—displaying "Unknown" or showing weather data that does not match actual conditions—please follow these steps:
1. Check Internet Connection
Weather updates require an active internet connection.
Self-check: Go to **Settings** > **WiFi** and confirm the connection status shows "Connected." If it displays "Unknown" or "No Internet," the weather data will not load.
Action: Try restarting both your router and the photo frame, then wait 10 minutes to see if the data refreshes.
2. Manual Location Setup
Although the photo frame automatically detects your location by default, network conditions can sometimes cause errors or inaccuracies in location detection.
Action: Tap the weather widget in the top-right corner of the screen to open the weather details page, then tap the city name or the "+" icon in the top-left corner.
Steps: Search for and enter your city's name to add it as the display location. Manually specifying the city is usually more accurate than relying on automatic location detection.
3. Verify Time Zone
An incorrect time zone setting can cause logic errors when the frame retrieves data from regional weather servers.
Action: Go to **Settings** > **Album Settings** > **Date & Time** > **Time zone**.
Check: Ensure the selected time zone matches your current geographical location.
4. Switch Temperature Units
If the temperature reading simply appears "incorrect," it may be due to the unit setting (Fahrenheit vs. Celsius).
Action: On the weather details screen, you can toggle between [℃] and [℉].