Why my tablet is not turning on?
- Try to turn on the tablet after charging for at least half an hour, and please check if there is a charging icon when it's charged;
- Try another different USB cable or DC 5V 2A adapter;
- Pls connect to a PC or a laptop via Micro USB cable to check if it can be recognized;
- If there is a reset hole with the tablet, pls do a force restart with a paperclip to reset it, then reboot the tablet.
Why does my tablet turn off automatically?
- Please turn it on after connecting to the adapter and charging for 30 minutes then try to turn it on again.
- Please try to reset the factory setting.
Comments
1 comment
I bought this tablet because my research showed that I could use a USB-C to 4K HDMI Adapter AV Cable TV Video Hub TYPE-C Charger Port Projector Converter - ONZX1 to get HDMI out put. Device Name: Dragon Touch Notepad 102. Device Code: 4228. I can't make it work. Can you help me? Is there an app i can down load to allow me to use the USB-C outpu on the tablet to hook up HDMI to my moniter?
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