Why cannot the tablet be charged/Stop charging?
- Please charge it with another compatible charger for 1 hour to fully activate the battery. You can also charge it with a different USB cable.
- Please also check if the charge icon appears while charging.
- Please check if the charging port is broken, and send us the photos if it does.
- If your tablet has a reset hole, you could also press the small reset hole with a small pin or toothpick to do a hard reset.
What should I do if the tablet charging port is loose?
- May I get some pictures or videos showing the charging port details?
- May I know if you are using the original charging cable?
- Please also try different USB cables.
Why does the battery drain so fast?
- To help you better, may I know how long the battery could last under normal use? And what apps you are using daily?
- Please try to lower the brightness, download, and use the security management software to forbid some unnecessary self-starting projects.
- You can also reboot the tablet and even try to restore the system to factory settings if necessary.
What can I do for the battery life is too short?
- Turn off radio communications that you don't use, such as Wi-Fi, Bluetooth, or GPS.
- Lower screen brightness and set a shorter screen timeout.
- Turn off automatic syncing for Gmail TM, Calendar, Contacts, and other applications.
- Turn off the device when you don't use it for a long time. Sleep mode will consume power, too.
Comments
1 comment
Very disappointed with tablet - I bought it zoct.26, 2020 and itis no longer working. I have tried 3 different cables, i case that was the problem but it is dead.NO CHARGING. period.
I will never recommend this brand/tablet to anyone looking to purchase.
Rita Iafano
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