If you encounter this issue,please check these suggestions,hope it could help you.
1. Please check if the version number of the frame is the latest version 3.3.1.
Click Settings > About > Version > Check for updates.
2. Please share some pictures and link information with us. Our technicians will help you analyze and detect:
①Events displayed on the calendar frame;
②Events on the Cozi calendar;
③Shared link of the wrong event.
Need Assistance?
If you have any questions or encounter any problem, please don't hesitate to get in touch with us!
You may submit a ticket here, and we'll get back to you as soon as possible.
Or make a phone call on:
Phone Support: (888) 811-1140(US)
Hours: Monday – Friday, 9:00 AM – 5:00 PM