How to Fix Outlook Calendar Sync Spinning or Events Not Showing

If you encounter an issue where Outlook calendar synchronization in the eCalendar App gets stuck spinning continuously, or if your calendar events fail to display, please follow the guide below to submit your details.

Our technical engineering team will review and process your sync data in the background to resolve the interface issue.

📋 Required Details & Resolution Steps

To help our technical team fix the synchronization issue as quickly as possible, please provide the following 3 details when contacting us:

1. The email address synced with Outlook.

    

2. A screenshot from the eCalendar App showing the Outlook synchronization interface,such as this picture

   

3. Your invoice/order details (Order ID and purchase receipt clearly visible).

Once received, our engineering team will handle the data integration for your account to fix the loading error and restore normal sync functionality.

📞 Official Support Channels

• Support Email: cs@dragontouch.com

• Phone Support (US): (888) 811-1140

• Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)