If you are having issues with Outlook Calendar events not syncing completely, you can refer to the article about how to sync below.
How to sync a Yahoo calendar (Two-way sync)
If the problem persists, please refer to the specific solutions below.
1. Please make sure the version of the frame is the latest.
Please click Frame Settings>About>Version (check for updates).
There is a brief video for your reference Video about how to update the version
Please check the article blow to confirm the latest version.
What are the latest versions of the Calendar Frame and the eCalendar app?
2. Please check whether the WiFi interface of the frame shows the "connected" status, as shown in the figure below.
And you could use another Wi-Fi interface or mobile hotspot to connect the frame. It can test the network speed.
3. Please reset the frame device. This will help refresh the system. Please click Settings>General>Reset devices.
Rest assured, all the information will reappear once you re-enter the activation code.
4. Please confirm if all profiles have been opened and selected under the "Filter", as shown in this picture.
5. Please check whether the event appears on the Yahoo Web, eCalendar APP, and calendar frame, and which part does not display the event.
6. Please remove the Yahoo account binding in the eCalendar APP.
Please click eCalendar APP>Click Account>Select “Sync”>Calendar name with “Your Yahoo Account” appears>click your Yahoo account and tap "unsynced."
7. Re-sync with Yahoo Calendar
Please click eCalendar APP>Click Account>Select “Sync”>Click “Sync New Calendar”>Select “Yahoo ”>One-way or Two-way Sync>Authorize Account. And wait for the synchronization to be successful.
You can refer to this article:How to sync a Yahoo calendar (Two-way sync)
Please wait for a few minutes. The frame will automatically sync all the calendars.
8. If the problem still exists, please share the following information for us to check, as shown below:
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The virtual frame's email address, such as Amy@mycalendar.com.(You could click Settings>General>find the Calendar email).
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The registration email address of the eCalendar APP.
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Your Yahoo address.
Screenshots of successful synchronization in the eCalendar APP. For example, the image below has a "Synced" logo.
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Screenshots of events showing or not showing in the Yahoo Web, eCalendar app, and calendar frame.
A picture of the About interface on the frame, such as this picture.
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