Outlook Calendar won't sync completely all events. What should I do?

2.Please check whether the WiFi interface of the frame shows the "connected" status, as shown in the figure below.

How to confirm that the Outlook account is correct:

5. Please remove the Outlook account binding in the eCalendar APP.

Please click eCalendar APP>Click Account>Select “Sync”>Calendar name with “Your Outloo Account” appears>Swipe from right to left and click “Remove” button.

In order to help you better, we share a simple operation video for your reference.
Video link: Video about how to remove the Outlook binding account

6. Re-sync with Outlook Calendar

Please click eCalendar APP>Click Account>Select “Sync”>Click “Sync New Calendar”>Select “Outlook ”>One-way or Two-way Sync>Authorize Account. And wait for the synchronization to be successful.

You can refer to this video:Video about how to sync Outlook calendar

Please wait for a few minutes. The frame will automatically sync all the calendars.

7. If the problem still exists, please share the following information for us to check, as shown below:

• The virtual frame's email address,such as Amy@mycalendar.com.(You could click Settings>General>find the Calendar email).

   

• The registration email address of eCalendar APP.

• Your Outlook address.

• Screenshots of successful synchronization in eCalendar APP. For example, the image below has a "Subscribed" logo.

• Screenshots of events showing or not showing on Outlook app, eCalendar app, and calendar frame.Such as these pictures.