What should I do if my Calendar duplicates or missing calendar events

Provide Photos of the Issue:
Please provide clear photos showing the duplicate or missing events on the frame's display. Please also provide details of the event.
Account and System Information:
- Please reply with your registered account used to sync the calendar.
- Please provide a clear photo of your device's "About" interface showing the current firmware and version details.
Technical Investigation:
Once received, we will pass this information directly to our technical team to check for sync errors or backend anomalies.
Proof of Purchase:
Please provide your order number and invoice information.

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