What should I do if my Calendar reboots after performing a specific operation

If my Calendar reboots after performing a specific operation, please refer to the information below.

1. Reset the frame

Click Settings>General>Scroll down the screen and select the "Reset devices" button.

To help our technical team analyze this behavior and check for a solution, please provide the following details:

1. Video Demonstration: Please provide a short video showing the specific action or operation that triggers the automatic reboot. If the video file is too large to attach, you can upload it to Google Drive or YouTube, set the permission to "Anyone with the link can view," and share the link with us.

    

2. Photo of the "About" Interface: Please provide a clear photo of your device's "About" interface showing the current firmware and version details so our technical staff can check for a software fix. Please click Settings>About on the frame.

    

3. Proof of Purchase: Please provide your order number and invoice information.