What Should I Do If My Modern 10 Charm Won't Turn On?

What Should I Do If My Modern 10 Charm Won't Turn On:please check the following steps.

If your Modern 10 Charm isn't powering up, the issue may be related to the charger.

Here are some steps you can take to troubleshoot the problem:

1. Use a Similar Charger
   If you have a 5V2A round-pin charger at home, try plugging it into the frame to see if it powers on.

2. Try a Type-C Charger
   Alternatively, you can use a 5V2A Type-C charger, similar to those used for mobile phones. Connect it to the USB port of the frame to help charge it.

3. Test Different Power Outlets
   You may also want to try using different power outlets to rule out any socket-related issues.

After connecting the charger, wait for 1-2 minutes to check if the frame turns on.

If the frame remains unresponsive and the screen stays black, please click the link below to contact our customer service for further assistance.