To Change or Forget password in the Ourphoto app: please refer to the following methods.
If you have a user account and want to change your account password, or if you have forgotten your password, please follow the steps below.
Forget or Change Password:
You can reset your password by following the guide below.
Step 1: Using the Ourphoto app
- Open the Ourphoto app on your smartphone
- Click "Forgot Password" on the bottom left of the login screen
Step 2: Enter your new password and email
- Enter your new password and confirm password
- Enter the email associated with your account, and a verification code will be sent to your email
- Check your email inbox (it may take a few minutes for the verification code to arrive)
- After clicking Submit, you can log in with your new account and password.
Email:cs@dragontouch.com
Phone Support: (888) 811-1140(US)
Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)