If the frame is unplugged while running, or if there is a power outage or power surge, the frame's display may have issues. It may manifest as flickering screen, lines on the screen, or a completely frozen display. If your frame's screen is having issues, check out the troubleshooting steps below.
1.Restart and unplug the frame
If possible, try turning off the frame by tapping the floating ball on the home screen.
Then unplug the frame's power cord from both ends (from the frame and the outlet) for 5 minutes before plugging it back in.
2.Adjust screen brightness
Adjusting the frame's screen brightness can sometimes fix screen issues like flickering. To lower the screen brightness, you can go to Settings → Display.
3.Try another power adapter
The issue may also be related to the frame's power adapter.
If you have another identical power adapter lying around, you can use it instead of the original one to test if the screen stops flickering.
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